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9 January - Edinburgh

Disagreements between individuals happen all the time; unfortunately, they are inevitable.

This interactive worksession is for anyone who wants to improve their communication skills and assertiveness whilst minimising the impact of conflict.

We begin by exploring your Everything DiSC Productive Conflict Profile.

  • Evaluate the four DiSC® behavioural tendencies to better understand yourself and improve your confidence when working with others 

  • Explore the basics of conflict management and understand your role in the process

  •  Examine how to create a culture that invites an open and collaborative approach to managing conflict

  • Explore the Pressure vs Performance curve and how it impacts results

  •  Identify your own conflict resolution styles

  •  Develop a range of assertiveness strategies