Leadership Facilitator & Coach
David is an experienced trainer and coach who is passionate about inspirational leadership, professional selling and coaching.
When delivering training David always ensures the course is fun, practical, result oriented and relevant to each delegates needs and of course the business needs. When David designs learning and development programmes the focus is on helping the individuals to unlock their wisdom and potential. To enable this David’s style is to question and encourage individuals to think things out in a logical manner and then build skills by practicing in a safe environment.
David has extensive experience in the areas of field sales, telephone sales, M & E sales, reservation sales, leadership, performance coaching, performance management, presentation skills and train the trainer.
David's extraordinary purpose...
"..is to create an environment that allows people to unlock their full potential and achieve extraordinary results."
Working with David
“David invested a lot of time and energy to develop a full understanding of the team’s challenges and opportunities”
When he developed the strategy to maximise the management team’s effectiveness it was evident that David had a clear vision on how he was going to assist the managers to achieve their individual desired outcomes and at the same time create a stronger team. The management team benefited hugely from the coaching and the results proved it.
– Ronnie Muslek | Operations Director | Harper Collins Publishers
“On returning to work after lockdown, David’s sessions were a vital part of our efforts to re-focus and to re-define our purpose”
The sessions were designed to allow the team to develop a better understanding of their customers journey and how we as a team could create delight at each stage. Practicing our customer service and communication skills in a safe environment gave us all confidence that we were ready for anything. David’s engagement with the whole team was excellent and he managed to make the days thought provoking, fun and rewarding.
–Cara Stewart | Operations Manager | National Trust for Scotland
“David helped us take an innovative approach to all of our training. From induction training through to senior leadership development”
Working with David to create a bespoke sales training programme and senior management coaching programme that ensured that all new skills were kept alive and coached through the business was rewarding and enjoyable. The coaching mindset is now part of the company, and the salespeople are reaping the benefits of the training and continued management support.
– Gayle Stevenson | HR Manager | ASA Recruitment