Extraordinary Leadership

Conflict Resolution

In an uncertain world, conflict is inevitable

The Outcomes

  • Evaluate the four DiSC behavioural tendencies to better understand yourself and others
  • Explore the basics of conflict management and understand your role in the process 
  • Use the Everything DiSC® Workplace Profile to improve your confidence when working with others 
  •  Examine how to create a culture that invites an open and collaborative approach to 
  • Explore the Pressure vs Performance curve and how it impacts results
  • Identify your own conflict resolution styles
  • Explain the importance of assertiveness in the workplace
  • Develop a range of assertiveness strategies
  • Create a personal action plan 

How do you deal with internal conflicts in the workplace?

By addressing conflict and enabling everyone to positively engage either with each other.

Disagreements between individuals happen all the time; unfortunately, they are inevitable.

The impact can be minimised, based on the culture of the organisation.

As a leader, you set the tone - the culture - of your team and knowing how to handle these disagreements effectively is a vital skill.


This work session explores how to become more effective and take responsibility in both your personal and professional life.

In addition to the communication skills and conflict resolution methods taught, we will explore assertiveness and influencing skills, performing under pressure and how to deliver extraordinary results.

We will share proven strategies to help leaders shift their mindset from conflict to resolution, starting with your own Everything DiSC Productive Conflict Profile.

Course Fee



Tuesday 5th July

9.30am - 4.30pm


Course Details

This course is a one-day worksession.

After booking you will receive a link to complete Everything DiSC Productive Conflict Profile.

You will also receive joining instructions to the Learning Platform where you can download course materials and interact with your facilitator and other participants.

I'm interested in booking, but have some questions

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Listen to what other leaders are saying...
Of all my experience of online learning, this is by far the best!

-Jess Lydon, Historic Environment Scotland

The course provided me with a foundation to become a more effective leader.

-Lauren Wright, The Station Hotel

I've been inspired to be the very best version of leader I can be.

-Emma Lonie, The Balmoral

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